We are sorry about the issue. Sometimes extension does not get the full update and that cause this. 

Please follow the steps below and try if this works.

  1. Remove the extension from your browser
  2. Visit https://app.texau.com and refresh any Spice page, you should see "Get Chrome Extension" not "Get Cookie"
  3. Click on "Get Chrome Extension" and download extension again.
  4. Once you have installed, please refresh the Spice page once and now the same button should say "Get cookie".
  5. Click on "Get Cookie" and see if it works this time.

If you followed all the steps and this is still not working. Please write to us on support@texau.com or use the chat widget available here, we will get this fixed for you as soon as possible.

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